Workshop: Stop leaving money on the Table - your best customers are mobile
Without a properly optimised mobile experience you’re leaving money on the table. And we’re not talking pennies and cents. We’re talking significant increases in revenue, CLTV and customer advocacy. From Prada to Pizza - every industry is ‘missing the money’.
A properly optimised mobile experience will grow your audience, increase engagement and customer loyalty, enabling better self service, higher ROI and first and foremost; more revenue. What you will get: Techniques, Tools and tips to optimise mobile.
Together with Mark, sharing real world brand examples across industries including Dominos, Coop, Net-A-Porter, Mark&Spencer, Sainsburys Bank (Argos) - you will discover what it means to optimize a Mobile Experience and how to go about this. You’ll leave the workshop with inspiration and a clear direction on how to storm that Appstore top 10 and with that stay focused on your ‘best customers’.
Mark Collin
Mark Collin is the Chief Growth Officer at Apadmi and former Global Customer Experience Director at Richemont and Net-A-Porter Group. With over 20 years of success as a strategic ‘in-trepreneur,’ he has built businesses within businesses and launched new ventures. Renowned for his expertise in Digital CX and strategic foresight, Mark excels at unlocking growth through technology, digital innovation, data, and AI. His work has driven significant success for leading brands, retailers, and tech companies.